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AWSJ: Lycos Glitch Wipe Out Sites
By Chen May Lee
22/3/2001 10:48 pm Thu
[Samada masalah teknikal atau tidak, Tripod telah melakukan
satu kesilapan penting yang mencemarkan imej koporat syarikat.
Ia sepatutnya memaklumkan dulu kepada pelanggan sebaliknya ia
membuang terus laman dan membiarkan pengendali keresahan selama
beberapa hari tanpa apa-apa sebab atau perkhabaran. Padahal ia
mempunyai cukup kepakaran untuk memberi makluman kerana hampir
semuanya kerja telah diautomasikan. Membuang satu-satu laman
dengan sebab yang begitu samar dan tanpa sebarang notis adalah
sikap yang tidak seharusnya dipraktikkan jika lycos tripod ingin
menjadi syarikat yang tidak malang.
Kempen membenci atau istilah 'menghasut' kerap dijadikan alasan
sedangkan tidak salah untuk rakyat membenci kezaliman. Jika kerajaan
tidak silap ia tidak perlu merasa kepedasan. Sebaliknya ia mahu rakyat
diam walaupun negara diambang kemusnahan. Dengan mendedahkan kezaliman
kita membuktikan cinta kita kepada negara yang disayang.
The Asian Wall Street Journal
Malaysian Opposition Web Sites Are Wiped Out by Lycos Glitch
By CHEN MAY YEE
Staff Reporter of THE WALL STREET JOURNAL
When U.S.-based Tripod, the Web site-building service of Terra Lycos
SA, wiped out sites over the weekend that were critical of the
Malaysian government, a minor political storm erupted in the Southeast
Malaysian opposition groups who rely on the Web to mobilize supporters
immediately suspected that the unit of Lycos, an Internet portal, had
succumbed to pressure from the Malaysian government to shut down
"If Terra Lycos has been at the receiving end of pressure from the
ruling party of Prime Minister Mahathir Mohamad, then the company
should make it known to the world," Lokman Noor Adam, an official of
Malaysia's Parti Keadilan Nasional, or National Justice Party, wrote
in an impassioned plea Monday to Terra Lycos's executive chairman,
The two-and-a-half page letter, which cites the names of 12 other
affected sites, ends with an appeal to Lycos to restore the party's
youth-wing Web site, Pemuda Keadilan, for the sake of "individual
freedoms and the upholding of justice."
But the company said the sites, which were expected to all be
re-activated by Wednesday, were hit by a mere blunder.
A Tripod representative said the company accidentally removed some
member pages while clearing other unrelated pages that violated its
terms of service. The company wasn't able to say how many innocuous or
offending sites in the U.S. or elsewhere were affected, and didn't
directly address the Malaysian case. Tripod and a second Lycos
Web-community site, Angelfire, collectively have more than 100,000 Web
sites created by members around the world.
The episode highlights the sensitivity of Internet users to perceived
corporate restriction of free speech, and underlines the question of
how local standards -- and national laws -- are applied to what is
essentially a global medium.
In the past couple of years, Malaysians frustrated with the
government-controlled mainstream media have increasingly turned to
online news for information about the country. These news sources have
ranged from neutral foreign news sites to fledgling online newspapers
such as Malaysia kini.com to Web sites supporting jailed political
dissident Anwar Ibrahim, whom Dr. Mahathir sacked as his deputy in
1998. There are also virulently anti-Mahathir Web sites that depict
the prime minister as an evil pharaoh-like figure. Web-site editors
working on the more strongly antigovernment sites are often anonymous,
and like to talk ominously of a possible police crackdown.
For the most part, however, Dr. Mahathir's government has left the
Internet alone. The prime minister wants to promote his Multimedia
Super Corridor, a wide-ranging plan launched in 1996 to build his own
version of Silicon Valley and has promised not to censor the Internet
as part of his guarantees to foreign investors.
Still, before Tripod's acknowledgement of the error was publicized,
the shutdowns fed an outcry about free speech in Malaysian domestic
Syed Husin Ali, a veteran opposition politician whose Parti Rakyat
Malaysia, or Malaysian People's Party, is aligned to Parti Keadilan,
joined in the fray Tuesday. "We do not believe that it is purely
coincidental that over 20 Web sites have been 'terminated" by Tripod,"
Mr. Syed Husin said.
After some of the sites were restored, opposition leaders appeared to
have calmed down. Mr. Lokman acknowledged that his site was up and
running Tuesday, adding that he had read that the problem was a
Fears of government involvement aren't totally unfounded: A few weeks
ago, the editor of the Free Anwar Campaign Web site, Raja Petra
Kamaruddin, was arrested and investigated for allegedly posting
seditious material on the site.
For Tripod, violations of terms of service might include copyright
infringement, promotion of illegal activity, child pornography or
"clear expressions of bigotry, racism or hatred," according to the
company's Web site.
But the decision isn't clear-cut. In deciding what to remove, Lycos
also takes into account the laws of each country, said Bernard Chan,
vice president of marketing at Lycos Asia Ltd. Since laws vary from
country to country, it is often "a tough call," Mr. Chan said.